Common reasons your waste not have been collected include:
- Carts were not placed at the curb by 7:00 am;
- It was not your scheduled pick-up week (for recycling or garbage);
- Material was not fully contained in the cart with the lid completely closed;
- Carts were hidden or not accessible;
- Carts contained unaccepted material; or
- Extra bags or loose items were placed at the curb.