Missed Collection

Common reasons your waste not have been collected include:

  • Carts were not placed at the curb by 7:00 am;
  • It was not your scheduled pick-up week (for recycling or garbage);
  • Material was not fully contained in the cart with the lid completely closed;
  • Carts were hidden or not accessible; 
  • Carts contained unaccepted material; or
  • Extra bags or loose items were placed at the curb.

Curbside Collection Material Left at Curb