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Portal Information & Registration

The Portal

The City's online services portal provides you with access to both public and private information for the following:

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Accessing Public Information

To access public information visit the application page and follow the screen prompts.

Some applications, will require look up credentials to access the data

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Accessing Private Information

To access private information, such as on your utility bill, water consumption, billing history, tax balance and electronic homeowner grants, you must create a secure profile with a login .

Login to access PRIVATE tax and utility account information

  • To access your tax information you will need your folio number and access code from your property tax notice view a sample of the property tax notice
  • To access your utility information you will need your account number and access code from your bi-monthly utility bill. View a sample of the bi-monthly utility bill

Private account information available to property owners includes:

  • water meter readings for the past two years by billing period
  • graph of water consumption for the past six billing periods
  • utility billing charges, payments and balances
  • annual tax assessments, levies, payments and balances

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My City Online Portal registration

Visit the MyCity portal to create your profile.  You will need the following information to access your information:

  • folio number and access code from your property tax notice are required for tax information
  • account number and access code from your utility bill are required for utility information

Water and sewer utility billing information is available through the utility billing section of the site.

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