During winter conditions, the priority routes are maintained first. The priority routes include high volume and strategic arterial and collector roads, transit routes, school zones and major access to hillside areas. If you don’t have to drive, please delay driving until weather conditions improve. Clearing priority routes is more effective when fewer vehicles are on the road.
Please avoid parking on the road. Abandoned vehicles or vehicles obstructing roadways will be towed without notice to allow for snow clearing operations to continue. The towing costs will be the responsibility of the vehicle owners.
Please do not attempt to stop City vehicles that are sanding, salting or plowing. To request snow clearing service, please contact the Operations Yard at 604-853-5485, Monday to Friday, between 8:00 am and 4:30 pm. We queue all the requests and respond ASAP based on priorities. During afterhours and on the weekends, please call the after hours emergency line at 604-864-5552.
Per the Good Neighbor Bylaw No. 1256-2003, residents are responsible for clearing their own driveways and sidewalks in front of their properties. Please do not plow snow from private properties onto the public roadways. Put shoveled snow onto your yard. Extra snow on the roads and sidewalks is hazardous for pedestrians and vehicles.
If your curbside garbage, recycling and compostable waste is not collected, please set your material out on the next regularly scheduled collection day. If collection is delayed, you will be allowed double your regular garbage allowance.
For more information, please contact the Engineering Operations Division at 604-853-5485.