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FAQs – Industrial, Commercial & Institutional Sector

Everything you need to know about Waste Management
Everything you need to know about Garbage
Everything you need to know about Recycling
Everything you need to know about Compostable Waste


Everything you need to know about Waste Management


Who provides collection of recycling, garbage and compostable waste at ICI properties

Industrial, commercial and institutional (ICI) properties are required to make their own arrangement with a private waste hauler for the collection and disposal of all waste streams, as these properties are not included in the City’s curbside collection program. Please confirm services with your landlord, property manager, or property management company.

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What can I do to help keep bears and other wildlife away from my area?

Many wildlife encounters can be prevented by responsibly managing waste and other attractants. Refer to the Top 10 Sheet provided by WildSafe BC for tips on ways you can keep neighbourhood safe.

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Are there posters, signage or other educational material available for me to use to assist with waste collection at my property?

The City is currently developing resources to assist with waste sorting at ICI properties.  Additional resources will be added to the Compostables Consultation webpage once available.

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Everything you need to know about Garbage


What is not accepted in the garbage at my ICI property?

Contact your landlord, property manager or property management company about what material is accepted by your waste service provider.

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What can I do if I see illegal dumping?

Visit the City’s website for information on illegal dumping.

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Everything you need to know about Recycling


Is recycling collection required at all ICI properties?

Yes.  Every ICI property is required to provide collection for recyclables and ensure they are delivered to an authorized recycling depot.  These requirements are outlined in the “Required Recycling Programs” section of the City’s Solid Waste Collection Bylaw.

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Do ICI properties need to follow the provincial Recycle BC recycling requirements?

No.  The provincial Recycle BC program applies to residential paper and plastic packaging materials only, as administered by the BC Recycling Regulation.

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Where can I get a recycling container for use inside my business?

Various sizes and styles of containers can be purchased from many local retailers both in store and online.

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Everything you need to know about Compostable Waste


What is compostable waste?

Compostable waste is any form of food waste or yard waste and is sometimes referred to as “green” waste.  Items considered as compostable waste include meat, bones, grain products (bread), coffee grounds and filters, tea bags, dairy products, eggs and egg shells, fruits, vegetables, pasta, nuts and nutshells, fats, oils, butter, paper plates, paper napkins, paper towels, popsicle sticks, toothpicks, grass clippings, tree prunings, leaves, plants, flowers, etc.  Contact your strata council, landlord, property manager, or property management company about what material is accepted by your waste service provider.

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Why is it important to sort compostable waste separately from garbage?

When taken to a landfill, compostable waste is buried under layers of other material without access to oxygen.  As a result, the compostable waste cannot decompose and greenhouse gases are generated.  Diverting this material from landfills conserves valuable landfill space and reduces greenhouse gas production.  Composting converts this material into a nutrient resource for agriculture, gardening and landscaping.

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Is compostable collection required at all ICI properties?

Not yet.  Compostable collection is required at food services and food processing businesses in Abbotsford and is encouraged, but not yet required at other ICI properties.  Businesses currently required to have compostable collection include food processing companies, restaurants, grocery stores, amusement facilities and hotels with commercial kitchens.  These requirements are outlined in the “Required Composting Program” section of the City’s Solid Waste Collection Bylaw.  

The City is developing composting requirements for the rest of the ICI sector that will align with the Fraser Valley Regional District (FVRD) initiative to implement sorting requirements for recyclables and compostables across the region.  Visit the Compostable Consultation page for current information on this initiative.

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What businesses are currently required to have compostable collection?

The food services and processing businesses currently required to have compostable collection include food processing companies, restaurants, grocery stores, amusement facilities and hotels with commercial kitchens.  These requirements were implemented in October 2015 and are outlined in the “Required Composting Program” section of the City’s Solid Waste Collection Bylaw.

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Will the compostable collection requirements for the food services and processing sector change once the sorting requirements are in place for the remaining ICI sector?

No.  The proposed measures for the remaining ICI sector will align the City with the proposed Fraser Valley Regional District (FVRD) initiative to implement sorting requirements for recyclables and compostable material across the region.  Compostable collection requirements for the food services and processing sectors will remain the same.

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Where can I find more information on the proposed compostable waste requirements for the remaining ICI sector?

Visit the Compostable Consultation page for current information on this initiative.

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Who is responsible to provide compostable collection, the property owner or the business owner?

The person who normally provides garbage and recycling collection for the business is also responsible for providing compostable collection.

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How can I set up compostables collection at my property?

The City has developed a guide to provide assistance with implementing a compostables collection program at multi-family properties.  The guide provides information, tips and links to resource materials that can be used to help implement your program.  Additional resources will be added to the Compostables Consultation webpage once available.

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Where can I get a compost container for use inside my business?

Various sizes and styles of containers can be purchased from many local retailers both in store and online.

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How can I manage odours from my food waste?

The simplest and most effective way to prevent odours is to reduce the amount of food waste generated.  Refer to our flyer for various tips for managing food waste in your kitchen container.

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Won’t a compostable waste bin attract rats?  And smell in the summer?

Placing food waste in your compostable waste container is similar to placing it in the garbage – you are still generating the same amount of waste but are just separating the material into two containers instead of one.  Pests and odour can be kept to a minimum with regular emptying and cleaning of containers.  Your landlord, property manager or property management company can discuss options with your waste hauler such as switching in clean bins after collection, using an approved bin liner (if available), having bins cleaned at time of collection, or increasing collection frequency during hot weather.

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