City Of Abbotsford  
Curbside Collection - Pick Up

Missed Curbside Collection

Missed Collection

Common reasons curbside material may not have been collected include:

  • Containers or bags were not placed at the curb by 7:00 am;
  • It was not your scheduled pick-up week (for garbage); 
  • Containers or bags exceeded the allowable limit or did not have an extra bag sticker;
  • Containers or bags were hidden or not accessible; or
  • Curbside containers or bags contained unaccepted material.

For material that is left at the curb by collection crews, there should be a sticker left on your container or bag to explain why it was not collected: 

These stickers have also been translated into Punjabi for reference purposes:

If your material was left at the curb and you did not receive a sticker, or are unsure why the material was not accepted, you can report a missed collection through any of the following methods:

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Inclement Weather

Sometimes severe winter weather can effect curbside collection by causing unsafe driving conditions. Servicing your home is our priority, but safety of people and property always comes first. Slippery roads can be unsafe for large collection vehicles, putting collection staff and other road users at risk.

During severe weather every effort is made to collect the curbside materials. If a regular collection day is missed due to weather or road conditions, please:

  • Take your material in for the night to help deter pests and wildlife.
  • Place your material back at the curb by 7:00 am on your next regularly scheduled collection day.
Please Note:  If your garbage was missed due to weather or road conditions, you will be permitted twice the material on the next scheduled garbage collection day. Missed compostables and recycling will be collected on the next scheduled collection day. Standard weight and size limits apply. Visit the What Goes Where page for more information.

In the event of severe weather the Abbotsford Curbside Collection App is the best source for up-to-date information about collection related news. The App is free to download to any smart device from either the App Store or Google Play. The Abbotsford Curbside Collection App gives you direct access to your collection schedule, the Waste Wizard digital library for easy material sorting information, curbside alerts and notices. 

Weather related collection information can also be accessed on the “Top Stories” section of the City’s website, the @Abbotsford City Services App, and the City’s social media channels. 

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