General Manager – Patricia Soanes, CMA
- City Clerk's Office
- Financial Services
- Information Technology
- Purchasing & Supply Services
- Risk Management
City Clerk's Office: ensures the local government operates effectively and efficiently within the legislation required by the Community Charter and Local Government Act, and is responsible for the statutory duties of the Corporate Officer.
Financial Services: monitors, controls and allocates financial resources in the most efficient manner possible, in order to achieve immediate and long-term goals and objectives; strives to provide timely and accurate financial information to facilitate the decision-making needs of Council, senior management and external stakeholders.
Information Technology: provides staff support for all integrated hardware and software applications; coordinates telecommunication requirements, such as telephones, cell phones, fax machines and pagers; and provides technical support to intranet and internet applications.
Purchasing & Supply Services: provides an effective and efficient purchasing service by maintaining high standards of internal controls for the purchase, storage, and distribution of goods and services.
Risk Management: ensures that the financial stability of the City is protected against the effects of accidental loss by developing and maintaining an information system in coordination with existing systems, for timely and accurate reporting of losses, claims, insurance premiums and other risk-related costs and information.
- Preparing and preserving all City Council and Committee minutes, City bylaws, policies, and records of Council business.
- Providing administrative support to Mayor and Council, and its committees, boards and commissions.
- Administering corporate records management program and processing requests for information under the Freedom of Information and Protection of Privacy Act.
- Providing Corporate reception, printing and mail room services.
- Coordinating legal and statutory services, including conducting local government elections.
- Providing timely and accurate financial information.
- Investing funds in accordance with the Community Charter.
- Preparing a five-year financial plan through public consultation to meet the needs of the community.
- Collecting revenue from various sources, including property taxes, utility user fees, and other service fees.
- Processing a bi-weekly payroll for approximately 900 employees.
- Processing weekly Accounts Payable payments; processing Accounts Receivable invoices.
- Centralized purchasing services for all departments, securing all goods and services required by the City as approved by Council in the Financial Plan.
- Protecting against the effects of accidental loss, by developing and maintaining an information system in coordination with existing systems for timely and accurate reporting of losses, claims, insurance premiums and other risk-related costs and information.
- Planning, implementing, and managing computer resources, including hardware and software support.
- Researching new technology, developing and integrating new systems.
- Maintaining the organization’s telephone and communication system.