City Services - Wastewater JAMES

Water & Sewer Classes


What are the Account Classifications?

Non-residential customers are separated into four groups for the purpose of applying water and sewer utility rates. Due to the diversity of zoning, land use contracts and the actual use of properties, the classification of non-residential properties can be on a case by case basis.  Where a property has more than one zoning classification the lower utility rate is typically applied.  Land Use Contracts take precedence over zoning. 
Check your invoice for the water and sewer description to know which classification is applied to your property.

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How is the utility rate category for my property determined?

  • Residential: Property zoning along with primary actual use are the factors used to determine this rate category.  Residential utility rates apply to single family and multi-family  properties which are primarily used for housing and are zoned with at least one category beginning with R, M or A and do not have Farm Status as defined by BC Assessments.
      
  • Commercial: Property zoning is the primary factor used to determine rate category.  Zones beginning with “C” are Commercial zones and are charged Commercial utility rates.  Mixed use commercial/residential properties may also be charged commercial utility rates, depending on the primary use.  
     
  • Institutional: Property zoning is the primary factor used to determine rate category.  Zones beginning with “P” are Institutional zones and are charged Institutional utility rates, depending on the primary use.  
     
  • Industrial: Property zoning is the primary factor used to determine rate category. Zones beginning with “I” are Industrial zones and are charges Industrial utility rates, depending on the primary use.  
     
  • Agricultural: Properties with Class 9 Farm Status as determined by BC Assessments for the current year are charged agricultural utility rates.  Zoning is not a factor in determining utility rate category. 
     
  • Mixed Use:  Where a property has more than one zone associated to the property, primary use is a consideration. 

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How can I find zoning information or assessment classes for my property?

Property information is available online through the "Property Information Search

  • To determine your property zoning enter your address and click the property address search button, then select the "dev info" link
  • To determine if you have Class 9 Farm status enter your address and click the property address search button, then select the "Assessment/Tax/Utility Report" link.  Look for class 9 in the levy details.

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What do I do if I think my property should qualify for Agricultural classification?

Refer to your current Property Assessment Notice from BC Assessments to determine the classification: only those with Class 9 Farm Status will qualify for the City’s Agricultural utility rates.  For further BC Assessment classification information review the documents below.  BC Assessments can be reached toll free at 1-866-valueBC (1-866-825-8322).

Property Not Assessed with Class 9 Farm Status

  1. BC Assessment Farm Classification
  2. BC Assessment Farm Application Form  

Property Assessed with Class 9 Farm Status

  1. Request for Utility Rate Classification Review form.
  2. Submit to ICIwater@abbotsford.ca or submit the completed form to Engineering Department.

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Other than Agricultural, how do I request a review of my property’s classification?

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